Enter your Order ID and registered Email or Phone number to get the latest updates on your shipment.
How Our Tracking Works
We use a live order-tracking system connected directly to our shipping partners. Once your order is dispatched, you will receive a unique tracking ID via email and SMS. Using that ID, you can monitor the real-time location of your package and get accurate delivery estimates.
Possible Order Statuses
- Order Placed: We have received your order and are processing it.
- Packed: Your order has been packed and is ready for shipment.
- Shipped: The package has left our facility and is on its way.
- In Transit: Your order is moving between hubs and nearing your delivery location.
- Out for Delivery: The courier is on the way to your address.
- Delivered: Your package has been successfully delivered.
Frequently Asked Questions
- When will tracking be available? Usually within 12–24 hours after your order is shipped.
- Why is my tracking status not updating? Tracking may not update in real time during transit between hubs.
- Can I change my delivery address after shipping? Once shipped, address changes depend on courier policies and may not always be possible.
- Do you deliver everywhere in India? We deliver to most pin codes in India, but service availability depends on our logistics partners.
If you have any trouble tracking your order, please contact our support team at
contact@zerogst.in
or Call us at +91-9160268055.